Unable to load AiKaan Portal

Sometimes, the portal at https://experience.aikaan.io/ takes forever to load. It is happening regularly. Can you please fix this.

Hi A-Eye,

Where are you accessing the service? The server is at Mumbai POP. We have not seen this issue and we have not heard this from any others.

This may be a strange issue.

Can you please elaborate

a. Does the login page take a long time?
b. Login works, but the other page takes a long time, if yes which page?

Thanks
C

Hi,

The page isn’t loading for me at all. For our other team members, it works fine though!

Please find the error message from developer tools on the chrome browser:

Screenshot 2020-11-20 at 4.06.42 PM

I am not able to access it from private window as well nor other browsers. It looks like some issue specific to my device or network settings.

Hello A-Eye,
Can you please share the calls being made under the Network tab of the Chrome DevTools?